I have sent them my detailed wiring information many times in the last few months, including six times just since June 9, 2021. And also needed all of my ID, utility bills, etc again. For the identical bank account as before. Since then I have not been paid as they have repeatedly asked for the same wiring information over and over. On MaI had a successful play and placed a withdrawal for $2000. I have had several withdrawals from them before, wire transfers into my bank account. I'll be sending the necessary evidence to AskGamblers management as proof what I've stated is accurate.I have been a VIP player at Planet7 Casino for a couple of years at least. Please know that refunds can take up to a few months to be received, due to third party processing. Your winnings have been voided and your deposit has been sent for refund. If there is evidence to suggest that you have more than one active account for the Casino Any balance in your account at the time of such cancellation may be credited to you, however, the Casino reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your casino account in any circumstances including:Ī. The Casino reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Players who register multiple accounts (including accounts with different personal details) will not be eligible to receive any winnings, and all withdrawals will be cancelled.ġ2. Only one real account per Player is permitted. General Terms & Conditions for Membershipĥ. This goes against our casino's terms and conditions: No matter how hard I tried to get you to send a signed authorization form, you simply could not produce one.Īt this point, however, the issue is moot, as it was discovered that you had opened ELEVEN accounts with the casino. The reason for the difficulty is that you were not supplying what was required-you can say you did, but I have all of the emails.

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